IB | Application

WHAT'S

Issues

Demands and events may be unexpected, but the important thing is how to react and reduce the impacts. Of sudden use it is necessary to have on hands a tool that helps in these moments. iB Issues is able to identify issues in addition to supporting and processing your resolutions quickly. Regardless of the cause: human, technical or material resources that can negatively impact, iB Issues helps to avoid conflicts, delays or process failures. It is always important to identify the risks before they occur so the company will have fewer problems to manage during a process. An important point is to learn with issues those has occurred in past actions so that they are a precious source of solutions for future occurrences. So this log should be recorded containing such as the type of problem and priority.

FACTS

Reports

The report done by the enterprises being audited in the past 18 to 24 months.

Enterprises

This percentual represents those are out of compliance with software agreements.

335

BUS$

Software

This amout represents that organization worldwide is expected to spend on software to handle the issues.

Performance

One of the investor´s primary driver for considering sustainability issues is to mitigate risk by enhance performance.

APP FEATURES

iB Issues is a configurable and easy-to-use process enabled application designed to automate, manage, and streamline paper-based processes for identifying, evaluating, reviewing, and handling of non-conformances of all type: controls, services, processes, materials, components, parts, and finished products. It is completely integrated with Task Management, allowing the implementation of Corrections and Corrective, Preventive and Improvement Actions. In process management, internal control management, regulated environments, FDA and ISO environments, non-conformance management is a key to attaining quality and compliance. Management of non-conformances requires an effective control system which allows classifying and routing the appropriate non-conformance.

Associate Process to Organizations

The processes are inherent to the particularities of the organizations. Each one has its priorities and indications of what is most relevant to the activities to be carried out. The association is then easily configured in iB Issues by the management area of the company.

Corrective Action Treatment

The corrective actions are taken when well-done incidents follow-up through iB Issues. Their treatment is easily managed when the mapping is monitored in real time and a corrective action plan (CAP) is available.

APP FEATURES

Issues - Excel Matrix

With the addition of an Excel Matrix, iB Issues application helps to prevent and treat incidents in organizations of any size. Irrespective of the level of the incident, the application uses the matrix to input information of major importance.

Issues - Corrective Action Treatment

Excel Matrix

Handling Issues

The occurrence of issues can sometimes be unpredictable and how to handle these events is decisive. With the help of the iB Issues application, this treatment is done through a friendly and easy-to-understand interface that still provides reporting.

Handling Issues Workflow

The way that the issues are treated is of the utmost importance because the effective treatment can minimize or extinguish the consequences of an event. The step by step actions taken with the occurrence of an issue is accomplished with the iB Issues application help.

Issue Registration

When an issue occurs, their treatment and history must be recorded for future use. Many incidents have no history and therefore, in a first approach those involved may not know how to react. With the help of a sort of query library the treatment of issues becomes more agile.

Issues Workflow

The previously developed action plan that addresses the post-incident recovery activities has in its structure the workflows to be followed. The workflows are the basis for regulating the company's progress, as well as ensuring the restoration of activities to normal activity.

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RESOURCES

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TESTEMONIALS

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Barack Obama / USA Cheif Officer

LICENSING

The licensing is modular and tailored to the customer needs. The amount of licenses can be acquired in a scalar manner to small as well as to large companies. The installation procedure can be in cloud or on-premise, leaving the client and infrastructure team with the best operating format. The instalation is fast, easy and userfriendly leaving the applications ready to be used in a short time. In the installation can be contemplated the legacy import so that the applications can begin working with previous information already loads.

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INTEGRATED APPLICATIONS

Build your own solutions using our leading enterprise applications. With iB Applications, companies are able to create a seamless and highly personalized customer experience. Use multiple integration scenarios to increase competitiveness and achieve sustainable differentiation in the market place. Take a look at our Intelligent Applications.

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