Senior IT Support

PORTUGAL

OVERVIEW

iB Labs is one of the fastest growing Performance and Governance, Risk & Compliance Software companies operating in 3 Continents and with more than 500.000 users. We help transform business improving dramatically their productivity and flexibility and at same time providing the highest level of analytics and compliance capabilities. We are looking for the best individuals to grow and support this incredible community of users.Join an excellent company, where you will have instant impact from day one. iB Labs has an open culture and flat organization. Every person is literally sitting a few steps away from the founders.If you are a high-energy, smart, and ambitious individual, with good technical skills in IT, then we are looking for a talented Senior IT Support who will integrate our engineering team of Technical Services.

RESPONSABILITIES

Assessments of current and determining future technology and architecture requirements internally and for iB Products installed around the world
Working with some of the most relevant IT products such as Virtualization products, IT management packages, and Cloud Setup, Installations and Pricing Options
Prepare Cloud Architecture Analysis and Setup (MS AZURE, AMAZON etc)
Gaps and opportunities’ identification, and recommend changes and improvements, formulating the action plan to help the organization harness and realize significantly more value from IT
Support the Technical Services Manager. Prepare analysis and quotations reports

EXPERIENCE

Bachelor’s Degree, Master’s Degree or PhD Degree in Computer Science or related field
At least 3 years of proven experience with strong references
Mandatory Cloud Infrastructure Experience (AZURE, AMAZON, SMARTCLOUD, etc.)
Certifications will be considered as preferential factor (not an exclusionary factor)
Knowledge of ITIL Frameworks. Office365. Active Directory Services on Premises and MS AZURE (other Clouds also)
Windows Server (from 2008). MS-Exchange
Microsoft IIS Administration. Microsoft Hyper-V
SQL Server Enterprise Admin (from 2008) with Full Text Search and Integration Services
LAN/WAN Technologies
Dynamism, and pro-activity
Capability to communicate concisely and clearly between all organization levels
Flexible, ability to adapt to changing priorities and rapid change
Oriented to results and objectives
High dedication and sense of responsibility

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